Main frame computers

If you’re using Juniper VPN Network Connect client or Pulse Secure and having issues remaining connected, it can be very frustrating. Maybe you are getting disconnected every 5-10 mins? I had this issue and it took me sometime to figure out this issue. I decided to write this blog post for anyone else experiencing this issue.

The error is: “The Network Connect session terminated. Do you want to re-connect?” “nc.windows.app.23711”

There is a common reason for this, when you’re on the VPN software running on your computer is trying to re-write the routing table. There are some known software packages that cause this, disable or remove the following to see if it fixes your problem:

  • Bonjour Service: This runs as MDNSResponder.exe and is located in C:\Program Files\Bonjour\mDNSResponder.exe. Remove it via Add/Remove programs
  • HP Software: If by chance you’re using an HP printer, it’s very common for this software to also have conflicts. I would suggest disabling “Printer Spool” via Windows Services and see if this resolves your issue.

Hope this helps you out, if you’re still having issues, please reach out to me on twitter.